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Privacy Policy

Effective date: September 17, 2026
Website: https://www.sumersetliving.com

At Sumerset Homes, your privacy is a priority. This policy explains what information this website collects, how it is used, and how it is protected.

1. Information We Collect

We collect information you choose to give us, which happens when you:

  • Submit a contact, tour request, or availability form
  • Ask about a specific home or community
  • Contact us by phone or email

Through this website, that information may include:

  • Your name
  • Your email address
  • Your phone number, if you provide one
  • The community or home you are interested in
  • Anything you write in the message field

We also record which form a message came from, so we know what you were looking at when you wrote to us. We do not collect payment details or government identification through this website.

2. How We Use Your Information

We use what you send us to:

  • Respond to your enquiry and answer questions about our homes and communities
  • Arrange tours and follow up about availability
  • Keep a record of our conversation with you
  • Meet our legal obligations

We do not send marketing newsletters from this website. If you contact us, you may receive follow-up messages about your enquiry, and some of these may be sent automatically. You can ask us to stop at any time and we will.

3. Sharing of Information

We do not sell or rent your personal information. We share it only with service providers who help us run this website and our business, and only so far as they need it to do that work. Those providers include our website host, our database provider, and our file storage provider.

The enquiry forms on this site are provided by GoHighLevel, the customer relationship system Rocklin Real Estate, the brokerage that represents these communities, uses to manage enquiries on our behalf. What you enter in a form, such as your name, email address, phone number, the community you are interested in, and your message, goes directly to GoHighLevel, which holds it on our behalf so we can respond to you and keep track of the conversation. If you agree to receive text messages, that consent is recorded there too.

4. Text Messages

Sumerset communities are marketed and sold by Rocklin Real Estate, and our sales team replies as Rocklin Real Estate. By providing your phone number, you consent to receive text messages from Rocklin Real Estate on behalf of Sumerset Homes. Message and data rates may apply.

If you give us your phone number and tick the consent box on a form, we may text you about your enquiry: answering questions, arranging a tour, and following up about homes or communities you asked about. Those texts come from Rocklin Real Estate, the brokerage that represents these communities. Some of these messages may be sent automatically.

Ticking that box is never a condition of buying a home or of any other service. You can leave it unticked and we will contact you by phone or email instead.

Message frequency varies, and message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also ask us to stop at any time by emailing or calling us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. Your number is shared only with the providers who help us send those messages on our behalf, such as our messaging platform, and they may not use it for their own purposes.

5. Cookies and Tracking

This website does not use advertising cookies, analytics cookies, or tracking pixels, and we do not track your browsing across other websites.

Pages with an enquiry form load that form from GoHighLevel, which may set its own cookies to run the form, and uses Google reCAPTCHA to block spam. Google’s Privacy Policy and Terms of Service apply to reCAPTCHA.

6. Data Security

Information you submit is transmitted over an encrypted connection and stored in a secured database, as well as in the customer relationship system described in section 3. Access to it is limited to Sumerset Homes staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Third-Party Links

This website links to other sites we do not control. We are not responsible for their privacy practices, and we encourage you to read the policy of any site you visit.

8. Children's Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will remove it.

9. Your Rights

You may ask us to:

  • Tell you what personal information we hold about you
  • Correct information that is wrong
  • Delete your information
  • Stop contacting you

To make any of these requests, get in touch using the details below and we will respond. A request to correct or delete your information covers the copy held in our customer relationship system as well as the one on this website.

10. Changes to This Policy

We may update this policy from time to time. Any changes will appear on this page with a revised effective date.

11. Contact Us

If you have questions about this policy, or want to access, correct, or delete your information, contact us: